Unisys has announced its latest Off Campus Drive 2026 hiring for the role of Customer Support Associate in Bangalore. This is an excellent opportunity for freshers and entry-level candidates who are looking to start their career in the IT support and customer service domain.
If you are someone who wants to build a career in global IT operations, client handling, and service management, this role offers a great entry point. With exposure to real-time client interactions, service ticket management, and cross-functional collaboration, candidates can gain valuable industry experience.
About the Company
Unisys is a global technology solutions company with a legacy of over 150 years. The company provides innovative solutions in cloud computing, artificial intelligence, digital workplace services, logistics, and enterprise computing. Unisys works with some of the world’s leading organizations to help them transform their business operations and achieve better outcomes.
With a strong presence across multiple countries, Unisys focuses on delivering high-quality services that improve efficiency and customer satisfaction. The company is known for its commitment to innovation, client success, and continuous learning, making it an ideal workplace for fresh graduates and early-career professionals.
Job Role Overview
As a Customer Support Associate, you will be part of the Global Field Operations team. Your primary role will involve handling customer requests, managing service tickets, coordinating with field engineers, and ensuring smooth service delivery.
This position requires you to learn operational processes, support clients with their service needs, and maintain high levels of customer satisfaction. You will work closely with multiple teams and gain hands-on experience in service management systems and operational workflows.
Job Details
| Field | Details |
|---|---|
| Company Name | Unisys |
| Job Role | Customer Support Associate |
| Qualification | High School Diploma or GED |
| Batch | Recent Batches Eligible |
| Experience | 0 – 1 Year |
| Salary | Best in Industry |
| Job Location | Bangalore, Karnataka, India |
| Application Deadline | Apply As Soon As Possible |
Employment Type: Full-Time
Eligibility Criteria
Candidates interested in applying for the Unisys Off Campus Drive 2026 should meet the following criteria:
- Must have completed a High School Diploma or GED
- Freshers or candidates with less than 1 year of experience are eligible
- Basic understanding of customer service or support operations is beneficial
- Willingness to learn new tools and technologies related to service management
- Good communication and interpersonal skills are required
This role is ideal for entry-level candidates who want to gain experience in customer support and IT service operations.
Key Responsibilities
- Respond to client and field engineering requests in a timely manner
- Create, validate, and track service tickets using internal management systems
- Schedule and manage client service appointments
- Coordinate service arrangements and ensure smooth execution
- Manage and monitor call center operations and activities
- Track and ensure compliance with Service Level Agreements (SLAs)
- Communicate with cross-functional teams for efficient issue resolution
- Assist in maintaining accurate records of service activities
- Support special projects and additional operational tasks as assigned
- Follow company policies, procedures, and operational standards
Skills Required
- Basic knowledge of customer service operations
- Strong communication skills (verbal and written)
- Ability to manage multiple tasks efficiently
- Good organizational and coordination abilities
- Basic computer skills and familiarity with service tools
- Problem-solving mindset and attention to detail
- Ability to work collaboratively in a team environment
- Willingness to learn and adapt to new processes
Selection Process
Based on the job description, the selection process may include:
- Application Screening
- Interview (Technical/HR)
- Final Selection
Salary and Benefits
The salary for the Customer Support Associate role at Unisys is Best in Industry.
Although specific benefits are not detailed in the job description, candidates can expect:
- Exposure to global client operations
- Learning opportunities in IT service management
- Experience with enterprise tools and systems
- Career growth in support and operations roles
Why You Should Apply
This Unisys Off Campus Drive 2026 is a great opportunity for freshers looking to enter the IT and customer support domain. The role provides exposure to global service operations, client interaction, and real-time problem-solving.
Working at Unisys allows you to build strong foundational skills, gain hands-on experience, and grow within a global technology environment. It is especially beneficial for candidates who want to develop expertise in service management and operations.
Job Preparation Tip
Focus on improving your communication skills and understanding basic customer service scenarios. Practicing real-life support situations and learning how service ticket systems work will give you an advantage during interviews.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Customer Support Associate | Apply for this Job |
Important Notes for Candidates
- Ensure your resume highlights communication and coordination skills
- Freshers should emphasize internships or academic projects
- Be prepared to discuss customer handling scenarios
- Keep basic knowledge of service tools and workflows
- Apply early to increase your chances of selection
Frequently Asked Questions (FAQ)
Who can apply for the Unisys Off Campus Drive 2026?
Candidates with a High School Diploma or GED and less than 1 year of experience can apply.
Is this role suitable for freshers?
Yes, this is an entry-level role and freshers are eligible to apply.
What is the job location for this role?
The job location is Bangalore, Karnataka, India.
What is the salary offered for this position?
The salary is Best in Industry as per company standards.
What kind of work will I be doing in this role?
You will handle customer requests, manage service tickets, coordinate with teams, and support operational activities.
