PhonePe has announced a new hiring opportunity through its Off Campus Drive 2026 for the role of Operations Associate, VKYC in Bengaluru, Karnataka. This role is an excellent opportunity for graduates and entry-level professionals who want to start their careers in fintech operations, compliance, and digital financial services.
The company is looking for candidates who can manage KYC document verification processes, maintain regulatory compliance, and ensure high accuracy in validation tasks. Freshers as well as candidates with up to two years of experience are eligible to apply for this position.
This role is particularly suitable for candidates interested in working in the fintech sector, where they will gain hands-on experience with merchant onboarding processes, regulatory compliance, and operational quality management. If you are looking for one of the latest jobs in 2026 in India’s fast-growing digital payments ecosystem, this PhonePe opportunity can be a great career start.
About the Company
PhonePe is one of India’s leading digital payments and fintech companies. Headquartered in India, the company launched its flagship digital payments application in August 2016 and has rapidly grown to become one of the most widely used financial platforms in the country.
As of April 2025, PhonePe has more than 60 crore registered users and a merchant acceptance network that spans over 4 crore merchants across India. The platform processes more than 33 crore digital transactions every day with an annualized total payment value exceeding INR 150 lakh crore.
In addition to digital payments, PhonePe has expanded its ecosystem to include the distribution of financial services such as insurance, lending, and wealth products. The company is also building consumer technology platforms like Pincode, a hyperlocal e-commerce platform, and Indus AppStore, a localized Android app marketplace.
PhonePe focuses on creating technology solutions that enable financial access and empower millions of users across the country. The company promotes a strong work culture where employees are encouraged to take ownership, solve complex challenges, and build innovative products that impact millions of customers.
Job Role Overview
The Operations Associate – VKYC role focuses on supporting the merchant verification process within PhonePe’s Offline Merchant Business. In this position, candidates will work as KYC specialists responsible for validating documents submitted by merchants during onboarding.
The role involves reviewing different types of identity, business, and financial documents to ensure that they meet regulatory standards and internal compliance guidelines. Accuracy and attention to detail are extremely important because KYC verification plays a critical role in preventing fraud and ensuring compliance with financial regulations.
Candidates working in this role will also identify suspicious document patterns, escalate unusual cases to management, and ensure all verification activities are completed within defined service level agreements. The position requires individuals who can work with confidential information, follow strict standard operating procedures, and maintain high levels of operational accuracy.
This role provides valuable experience in financial compliance operations and is ideal for candidates looking to build a career in fintech, compliance management, or operations.
Job Details
| Field | Details |
|---|---|
| Company Name | PhonePe |
| Job Role | Operations Associate, VKYC |
| Qualification | Bachelor’s Degree or Master’s Degree |
| Batch | Recent Batches Eligible |
| Experience | 0 – 2 Years |
| Salary | Best in Industry |
| Job Location | Bengaluru, Karnataka, India |
| Application Deadline | Apply As Soon As Possible |
This is a full-time role based in the PhonePe office located in Aurbis Business Park, Bengaluru. The position follows a six-day work schedule with rotational weekly offs and rotational shifts. However, the shifts are day shifts only.
Candidates must be comfortable working from the office and following the assigned roster.
Eligibility Criteria
Candidates interested in applying for the PhonePe Operations Associate VKYC role must meet the following requirements.
Applicants should have a Bachelor’s Degree or Master’s Degree from a recognized institution. The role is open to freshers as well as candidates with up to two years of experience.
Candidates must have strong attention to detail and the ability to handle sensitive and confidential information responsibly. Since the role involves reviewing documents from different merchants, the ability to carefully analyze and validate documents is important.
English reading ability is mandatory for this role. In addition, the ability to read any regional language such as Hindi, Tamil, Telugu, Kannada, or Malayalam will be considered an advantage.
Applicants should also be comfortable working six days a week with rotational weekly offs and must be willing to work from the Bengaluru office.
Key Responsibilities
- Validate and verify Know Your Customer (KYC) documents submitted by offline merchants
- Review merchant documents including proof of business, identity, address, entity, and financial identity
- Ensure all document submissions meet regulatory requirements and internal guidelines
- Follow Standard Operating Procedures (SOPs) strictly during the validation process
- Maintain extremely high levels of accuracy while reviewing and approving documents
- Identify suspicious document patterns and flag them for further investigation
- Escalate complex or unusual cases to compliance or management teams when required
- Maintain proper documentation and process records for verification activities
- Complete validation tasks within defined service level agreements and internal timelines
- Ensure compliance with regulatory requirements and company policies
- Maintain confidentiality while handling merchant data and documentation
Skills Required
- Strong attention to detail and high accuracy in data verification
- Ability to handle confidential and sensitive information responsibly
- High typing accuracy and document review capability
- Ability to review multilingual documents efficiently
- Strong understanding of compliance and regulatory processes
- Analytical thinking to identify suspicious document patterns
- Good communication skills for reporting and escalation
- Ability to follow structured processes and Standard Operating Procedures
- Time management skills to meet service level agreements and operational targets
Selection Process
The recruitment process for the PhonePe Operations Associate VKYC role may include the following stages depending on hiring requirements:
- Application screening based on eligibility criteria
- Online or virtual interview discussion
- Final selection and onboarding process
Candidates must have access to a laptop to attend the virtual interview stage.
Salary and Benefits
The salary for the Operations Associate VKYC role at PhonePe is Best in Industry and depends on candidate qualifications, skills, and experience.
PhonePe provides a comprehensive employee benefits package designed to support the financial wellbeing, health, and professional development of its employees.
Major benefits include:
- Medical insurance coverage
- Critical illness insurance
- Accidental insurance
- Life insurance coverage
Wellness and support programs include:
- Employee assistance programs
- Onsite medical centers
- Emergency support systems
Parental support programs include:
- Maternity benefits
- Paternity benefits
- Adoption assistance programs
- Day-care support programs
Mobility benefits include relocation support and travel policies for eligible employees.
Retirement benefits include employee provident fund contributions, flexible PF options, gratuity, national pension scheme participation, and leave encashment.
Additional benefits include higher education assistance programs, car lease options, and salary advance policies.
Why You Should Apply
PhonePe is one of India’s fastest-growing fintech companies, and working here provides excellent exposure to large-scale financial technology operations. This role allows candidates to gain practical experience in merchant verification, regulatory compliance, and operational quality management.
Employees get the opportunity to work with experienced professionals in the fintech industry and learn how digital financial platforms maintain security, compliance, and trust with millions of users and merchants.
For fresh graduates looking for entry-level jobs in fintech operations, this role provides a strong learning foundation and future career growth opportunities.
Job Preparation Tip
Before applying, candidates should familiarize themselves with basic KYC concepts and document verification processes used in financial institutions. Understanding identity verification, fraud detection basics, and regulatory compliance requirements can help during the interview process.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Operations Associate, VKYC | Apply for this Job |
| HR Coordinator | Apply for this Job |
Important Notes for Candidates
- Ensure your resume highlights accuracy, compliance, or verification-related skills
- Be prepared to answer questions about document validation and attention to detail
- Practice reading and reviewing sample documents quickly and accurately
- Ensure you are comfortable with the six-day working schedule before applying
- Keep your documents and identification details ready for the hiring process
Frequently Asked Questions (FAQ)
Who can apply for the PhonePe Operations Associate VKYC role?
Candidates with a Bachelor’s Degree or Master’s Degree and up to two years of experience can apply for this position.
Is English required for this job?
Yes, English reading ability is mandatory. Knowledge of regional languages such as Hindi, Tamil, Telugu, Kannada, or Malayalam is preferred.
What is the job location for this role?
The position is based in Bengaluru, Karnataka, India, at the PhonePe office in Aurbis Business Park.
What is the work schedule for this role?
The role follows a six-day work week with rotational weekly offs and rotational day shifts.
Is this job suitable for freshers?
Yes, freshers and candidates with up to two years of experience are eligible to apply.
The PhonePe Off Campus Drive 2026 offers a great opportunity for candidates who want to begin their careers in fintech operations and compliance. The Operations Associate VKYC role provides valuable exposure to document verification, regulatory processes, and merchant onboarding within a leading digital payments company. Interested candidates should apply as soon as possible and continue exploring the latest jobs in 2026 to build a strong and successful career.
