Movate, a global leader in digital technology and customer experience services, is conducting an Off Campus Drive for the role of Customer Support Representative in Chennai. This is an excellent opportunity for freshers who are looking to start their career in customer support with a reputed international company.
The role is designed for candidates who are enthusiastic about providing excellent customer service, handling international voice processes, and working in a fast-paced, professional environment. Fresh graduates who are eager to gain exposure to global clients and enhance their communication skills can benefit greatly from this opportunity.
With Movate’s strong presence across 20 global locations and a diverse workforce of over 11,700 employees, this Off Campus Drive provides an ideal platform to launch your career, grow professionally, and explore opportunities in customer experience management and technology-driven operations.
About the Company
Movate (formerly CSS Corp) is a renowned global customer experience and technology consulting services provider. The company has redefined the IT and support services landscape by offering industry-leading proprietary solutions, innovative business engagement models, and resilient operations.
Movate serves some of the world’s top innovators across industries, ranging from mid-market players to large enterprises. With a focus on digital transformation and intelligent automation-led outcomes, Movate emphasizes human-centered innovation and operational excellence. The company has received multiple awards for its services and is recognized as a trusted digital transformation partner.
Starting a career at Movate allows freshers to work in a collaborative environment, gain exposure to international clients, and be part of a globally diverse and inclusive workforce.
Job Role Overview
As a Customer Support Representative at Movate, candidates will primarily handle international voice processes. The responsibilities include reviewing new orders, processing them accurately through a web-based system, clarifying customer inquiries, and ensuring timely service delivery.
The role requires maintaining high levels of accuracy, monitoring order status, and taking necessary actions based on order progress. Candidates will interact with internal systems to ensure that customer requirements are met efficiently while upholding service standards.
This position is ideal for candidates who enjoy working in a structured, fast-paced environment and are committed to providing excellent customer support.
Job Details
| Field | Details |
|---|---|
| Company Name | Movate |
| Job Role | Customer Support Representative |
| Qualification | Degree Not Mandatory |
| Batch | Recent Batches Eligible |
| Experience | Fresher’s Only |
| Salary | 2.4 LPA (Take-home approx. 15K) |
| Job Location | Chennai – Ambit IT Park, Tamil Nadu, India |
| Application Deadline | Apply As Soon As Possible |
Additional Details:
- Shift: US Shift
- Employment Type: Full-time
- Work Mode: On-site
Eligibility Criteria
Candidates eligible for this role must meet the following criteria:
- Freshers only; strictly no experienced candidates.
- Degree is not mandatory.
- Excellent overall tenure in any previous job history (if applicable).
- English proficiency: B2+ level.
- Typing speed: Minimum 30 words per minute.
- Basic computer knowledge required.
- Retail experience is a bonus, but not mandatory.
Key Responsibilities
- Review new orders for accuracy and completeness.
- Process new orders on a web-based system.
- Clarify customer inquiries promptly.
- Maintain service levels and high accuracy in order handling.
- Place orders with partners via web-based systems and monitor their status.
- Take appropriate actions based on order progress.
- Maintain accurate internal records of all activities.
- Ensure timely fulfillment of customer requirements.
Skills Required
- Technical Skills:
- Basic computer knowledge
- Web-based order processing
- Accurate data entry and record maintenance
- Soft Skills:
- Excellent communication skills in English (B2+ level)
- Attention to detail and high accuracy
- Problem-solving mindset
- Ability to work under US shift timings
- Customer-focused attitude
Selection Process
The selection process for this role is focused on evaluating candidates for fresher suitability and skill compatibility. While the company has not explicitly listed multiple rounds, applicants can expect:
- Initial screening based on profile and eligibility
- Assessment of communication and typing skills
- Onboarding and training for the US voice process
Salary and Benefits
- Salary: 2.4 LPA (Take-home approx. 15,000 INR per month)
- Benefits: Not explicitly mentioned; candidates can expect standard employee benefits provided by Movate for full-time employees.
Why You Should Apply
Joining Movate as a Customer Support Representative offers several advantages for freshers:
- Exposure to international clients and US-based processes.
- Opportunity to work with a global, multi-lingual team across 20 locations.
- Learn valuable customer service and operational skills relevant to global enterprises.
- Career growth potential in technology-driven customer experience services.
- Gain professional experience in a company recognized for digital transformation and innovation.
Job Preparation Tip
Focus on improving your English communication skills and practice typing at least 30 words per minute. Familiarize yourself with basic web-based order systems to demonstrate readiness for the role.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Customer Support Representative | Apply for this Job |
Important Notes for Candidates
- Only fresher candidates are eligible; experienced applicants will not be considered.
- Must be ready to work in US shift timings.
- Ensure accurate and complete application submission to avoid rejection.
- Maintain proper records and follow the instructions during training and onboarding.
- Strong English communication is essential for success in this role.
Frequently Asked Questions (FAQ)
Q1. Who can apply for this Movate Off Campus Drive?
A1. Freshers only; no prior experience is allowed.
Q2. Is a degree mandatory for this role?
A2. No, the degree is not mandatory.
Q3. What is the salary for this position?
A3. The salary is 2.4 LPA with an approximate take-home of 15,000 INR per month.
Q4. Where is the job location?
A4. The role is on-site at Ambit IT Park, Chennai, Tamil Nadu, India.
Q5. What is the selection process for freshers?
A5. The process includes profile screening, skill assessment, and training for the US voice process.
This is a golden opportunity for freshers to join a globally recognized company like Movate. Candidates are encouraged to apply as soon as possible and prepare thoroughly for the selection process. Keep an eye out for the latest jobs and Off Campus Drive opportunities to kickstart a promising career in customer support and technology services.
