Are you looking for Freshers Jobs in 2026 with a reputed IT company? Here is a great opportunity for candidates who want to start their careers in the BPO and customer service domain. Infosys BPM Off Campus Drive 2026 is now hiring for the role of Process Executive, offering an excellent entry-level position for graduates.
This is an ideal opportunity for freshers and candidates with up to 2 years of experience who are interested in voice process roles, customer handling, and working in a dynamic environment. If you are aiming for Latest Jobs 2026, this hiring drive by Infosys BPM can be your gateway to a stable and rewarding career.
The company is looking for candidates with strong communication skills, problem-solving ability, and a customer-focused mindset. If you are open to working night shifts and want to gain real-time experience in handling international clients, this role is a perfect fit.
About the Company
Infosys BPM Limited is a global leader in business process management services and a subsidiary of Infosys. The company provides end-to-end outsourcing solutions, helping organizations improve efficiency, reduce costs, and enhance customer experiences.
With a presence in multiple countries, Infosys BPM is known for its strong work culture, employee development programs, and advanced technology solutions. It serves clients across various industries including banking, healthcare, retail, and telecommunications.
Starting your career with Infosys BPM gives you exposure to global clients, structured training, and long-term growth opportunities in the IT and BPO industry.
Job Role Overview
The Process Executive role is primarily focused on handling customer interactions through voice-based support. Candidates will be responsible for resolving client queries, ensuring customer satisfaction, and maintaining service quality standards.
This role requires excellent communication skills, the ability to think quickly, and a proactive approach to solving customer issues. You will work closely with clients, understand their concerns, and provide efficient solutions within defined timelines.
It is a fast-paced role where you will develop strong interpersonal skills, analytical thinking, and real-world business communication experience.
Job Details
| Field | Details |
|---|---|
| Company Name | Infosys BPM Limited |
| Job Role | Process Executive |
| Qualification | Graduate (Full-time) |
| Batch | Recent Batches Eligible |
| Experience | 0 – 2 Years |
| Salary | Best in Industry |
| Job Location | Bangalore / Mysore / Pune (Flexible) |
| Application Deadline | Apply As Soon As Possible |
Additional Job Information:
- Employment Type: Full-time (Work from Office mandatory)
- Shift Details: Night Shifts
- Service Line: BPO Service Line
- Work Environment: Office-based with rotational weekly off
Eligibility Criteria
Candidates interested in applying for the Infosys BPM Off Campus Drive 2026 must meet the following eligibility conditions:
- Must have completed a full-time graduation degree from a recognized university
- Open to freshers and candidates with up to 2 years of experience
- Should be flexible to work in night shifts
- Must be comfortable working in a voice process (customer service) role
- Willing to work from office (no remote option available)
- Must be flexible to work in Bangalore, Mysore, or Pune
Key Responsibilities
As a Process Executive at Infosys BPM, your responsibilities will include:
- Handling customer queries and resolving issues through voice calls
- Providing clear and effective communication to ensure customer satisfaction
- Understanding client problems and offering accurate solutions
- Managing customer interactions efficiently within defined timelines
- Demonstrating proactive behavior while addressing customer concerns
- Respecting customers’ time and ensuring quick resolution of issues
- Maintaining high standards of service quality in every interaction
- Working collaboratively with team members to improve overall performance
Skills Required
To succeed in this role, candidates should have the following skills:
- Excellent verbal communication skills
- Strong problem-solving and analytical thinking ability
- Ability to handle customer queries efficiently
- Good time management skills
- Ability to work under pressure in a fast-paced environment
- Quick decision-making and logical thinking
- Customer-focused attitude with professionalism
- Willingness to learn and adapt to new processes
Selection Process
While the exact hiring stages are not explicitly mentioned, candidates can typically expect:
- Initial application screening
- Communication or voice assessment
- Interview round(s) to evaluate skills and suitability
Salary and Benefits
The salary for the Process Executive role at Infosys BPM is Best in Industry, which means it will be competitive and aligned with market standards.
Although specific benefits are not mentioned, working at Infosys BPM generally provides:
- Professional work environment
- Learning and development opportunities
- Exposure to global clients
- Career growth in the BPO and IT services sector
Why You Should Apply
There are several reasons why this opportunity stands out among other Entry Level Jobs:
- Opportunity to work with a globally recognized company
- Strong foundation in customer service and communication skills
- Exposure to international clients and business processes
- Ideal role for freshers to start their career journey
- Structured work environment with growth opportunities
- Hands-on experience in real-time problem-solving
If you are aiming to build a career in the IT-enabled services or BPO sector, this role will provide valuable industry exposure.
Job Preparation Tip
Before applying, practice your spoken English and communication skills, as this is a voice-based role. Try mock interviews and improve clarity, confidence, and listening skills to perform well in the selection process.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Process Executive | Apply for this Job |
Important Notes for Candidates
- Ensure your resume highlights your communication and customer service skills
- Be prepared to work in night shifts and voice process roles
- Double-check your application details before submitting
- Keep all required documents ready during the hiring process
- Apply as early as possible to avoid missing the opportunity
Frequently Asked Questions (FAQ)
Q1. Who can apply for Infosys BPM Process Executive role?
Any candidate with a full-time graduation degree and 0–2 years of experience can apply.
Q2. Is this job suitable for freshers?
Yes, this is a great opportunity for freshers looking for entry-level jobs in customer service.
Q3. What is the job location?
The job location includes Bangalore, Mysore, and Pune, and candidates should be flexible.
Q4. What type of work is involved in this role?
This is a voice-based customer service role where you will handle client queries and resolve issues over calls.
Q5. Are night shifts required?
Yes, candidates must be willing to work in night shifts.
The Infosys BPM Off Campus Drive 2026 is a great opportunity for graduates looking to kickstart their careers in the BPO industry. With a strong brand name, learning opportunities, and a structured work environment, this role offers a solid foundation for future growth. Make sure to apply now and stay updated with the latest jobs 2026 to secure your dream career.
