Hexaware Technologies has announced a Walk-in Drive 2026 for the Subject Matter Expert (Customer Support) role in Coimbatore. This opportunity is open to candidates with 1–2 years of customer support experience who possess excellent communication skills and are looking to advance their careers in the IT and customer service industry.
Walk-in Job Overview
- Company Name: Hexaware Technologies
- Job Role: Subject Matter Expert (Customer Support)
- Qualification: Any Graduate (Arrears Accepted)
- Experience: 1–2 Years
- Salary: ₹2.00 LPA – ₹2.75 LPA
- Job Location: Coimbatore
- Walk-in Date: 24 July – 31 July
- Walk-in Time: 10:30 AM – 3:30 PM
- Employment Type: Full-Time, Permanent
About Company
Hexaware Technologies is a global IT services and digital transformation company with operations across multiple countries. The organization provides technology solutions, business process services, cloud transformation, automation, artificial intelligence, and customer experience solutions for enterprises worldwide. With a workforce of thousands of professionals, Hexaware focuses on innovation, continuous learning, and employee development. The company offers structured career growth opportunities, technical training, and exposure to international projects, making it a preferred employer for professionals seeking long-term careers in technology and customer support. Its collaborative work culture encourages employees to develop their skills while delivering high-quality services to global clients.
Job Description
Hexaware Technologies is hiring Subject Matter Experts for its Customer Support team. The selected candidates will handle customer interactions, resolve service-related queries, and provide prompt support through voice and blended communication channels. The role requires candidates to possess strong communication abilities, excellent grammar, and professional customer handling skills.
Applicants should have prior experience in inbound or outbound customer support processes and should be comfortable working in a five-day work week with rotational weekly offs. Immediate joiners are preferred, and candidates from Coimbatore will receive preference during the selection process.
Key Responsibilities
- Handle inbound and outbound customer interactions.
- Respond to customer queries professionally.
- Resolve customer complaints efficiently.
- Provide accurate information and service support.
- Maintain high standards of customer satisfaction.
- Ensure effective written and verbal communication.
- Follow quality and process guidelines.
- Meet productivity and performance targets.
- Maintain accurate customer records.
- Work collaboratively with internal teams to resolve customer issues.
Required Skills
- Excellent English communication skills.
- Knowledge of English with any additional language.
- Customer support experience.
- Voice and blended process experience.
- Strong grammar and pronunciation.
- Typing speed of at least 25 WPM with 90% accuracy.
- Customer handling skills.
- Problem-solving ability.
- Basic computer knowledge.
- Ability to work in rotational shifts.
Eligibility Criteria
Candidates with 1 to 2 years of experience in inbound or outbound customer support are eligible to attend the walk-in interview. Applicants should possess excellent written and spoken English communication skills with strong grammar and pronunciation. Any graduate can apply, and candidates with arrears are also eligible. Immediate joiners are preferred. Applicants should be willing to work in a five-day work week with two rotational weekly offs and demonstrate a typing speed of at least 25 words per minute with 90% accuracy.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government-issued ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 24 July – 31 July |
| Time | 10:30 AM – 3:30 PM |
| Venue | Hexaware Technologies Ltd., Vetrivel Towers, 1297-A, Mettupalayam Road, Kuppakonam Pudur, Coimbatore, Tamil Nadu – 641043 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Who can attend the Hexaware Technologies Walk-in Drive 2026?
Candidates with 1–2 years of experience in inbound or outbound customer support can attend the walk-in interview.
2. Can candidates with arrears apply?
Yes. The notification states that any graduate, including candidates with arrears, is eligible to apply.
3. What is the salary offered?
The offered salary ranges from ₹2.00 LPA to ₹2.75 LPA.
4. What documents should I carry for the interview?
Candidates should carry an updated resume, passport-size photographs, a valid government-issued ID proof, educational certificates, and relevant experience documents.
5. What is the interview process?
The selection process consists of an HR Round, Operations Round, Typing Test, and Domain Test.
