RRD is conducting a Walk-in Drive 2026 in Chennai for the positions of Customer Service Associate and Senior Customer Service Associate. This is a full-time opportunity for graduates with excellent communication skills who are interested in customer support and client servicing roles.
Walk-in Job Overview
- Company Name: RRD
- Job Role: Customer Service Associate / Senior Customer Service Associate
- Qualification: Any Graduate
- Experience: 0–5 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 21st July 2026
- Walk-in Time: 12:00 PM – 1:00 PM
- Employment Type: Full Time, Permanent
About Company
RRD is a global provider of business communications, marketing solutions, and digital productivity services. The company supports organizations in improving customer engagement and streamlining business operations through technology-enabled solutions. With operations across multiple countries and a large global workforce, RRD serves clients from diverse industries by offering services in business communications, customer experience, digital transformation, and marketing support. The organization focuses on delivering innovative and scalable solutions while providing employees with opportunities to work in collaborative environments that encourage professional growth and continuous learning.
Job Description
RRD is hiring Customer Service Associates and Senior Customer Service Associates for its Creative Communications team in Chennai. The selected candidates will be responsible for providing email-based customer support, coordinating with internal production teams, and ensuring timely delivery of client projects.
The role requires candidates to communicate effectively with clients, understand project requirements, and manage queries throughout the project lifecycle. Applicants should possess strong written and verbal communication skills and be comfortable working in rotational shifts, including night shifts. Candidates with up to five years of experience in customer support or client servicing are encouraged to attend the walk-in interview.
Key Responsibilities
- Provide high-quality email-based support to clients.
- Understand client requirements and communicate them accurately to the production team.
- Handle email communication related to project clarifications and delivery timelines.
- Coordinate with internal teams to ensure project completion within agreed timelines.
- Review project estimates before sharing updates with clients.
- Raise issues or discrepancies with managers whenever required.
- Inform clients proactively about project delays or changes.
- Maintain professional communication throughout the project lifecycle.
- Collaborate with cross-functional teams to deliver quality customer service.
- Ensure customer expectations are met through timely responses and effective coordination.
Required Skills
- Excellent written communication skills.
- Strong verbal communication skills.
- Customer support and client servicing knowledge.
- Email communication proficiency.
- Good interpersonal skills.
- Ability to coordinate with multiple teams.
- Time management and organizational skills.
- Problem-solving ability.
- Attention to detail.
- Flexibility to work rotational shifts, including night shifts.
Eligibility Criteria
Candidates interested in attending the walk-in drive should meet the following requirements:
- Must possess a graduation degree in any discipline.
- Freshers and candidates with 0–5 years of relevant customer support or client servicing experience can apply.
- Should have excellent written and verbal communication skills.
- Must be comfortable working in rotational shifts, including night shifts.
- Should be capable of working effectively in a team-oriented environment.
- Candidates with strong customer interaction and coordination skills will be preferred.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Valid Government ID Proof
- Educational Certificates and Mark Sheets
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 21st July 2026 |
| Time | 12:00 PM – 1:00 PM |
| Venue | RRD Global Delivery Centre (India), Floor 6, Prestige Polygon, 471 Anna Salai, Chennai – 600035 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the RRD Walk-in Drive 2026?
Yes. Candidates with 0–5 years of experience, including eligible freshers, can attend the walk-in interview.
2. What qualification is required for this opportunity?
Applicants should have completed graduation in any discipline from a recognized university.
3. What documents should I carry for the walk-in interview?
Candidates should carry an updated resume, passport-size photographs, a valid ID proof, educational certificates, and experience documents (if applicable).
4. What is the job location for this role?
The selected candidates will be working in Chennai.
