If you are looking for Freshers Jobs in database management and cloud technologies, this opportunity from Datavail is an excellent choice. The Datavail Off Campus Drive 2026 is now hiring for the role of Trainee Database Administrator in Hyderabad. This is a great entry-level opportunity for graduates who want to start their career in database administration and technical support.
This role is ideal for candidates searching for Entry Level Jobs and Graduate Jobs in IT support and database technologies. With exposure to real-time customer environments, ticketing systems, and cloud-based database platforms, this opportunity helps freshers build a strong technical foundation and gain industry experience.
About the Company
Datavail is a leading provider of data management, analytics, application development, and cloud services. With more than 1,000 professionals globally, the company supports clients in building and managing applications and data across various industries.
Datavail is recognized as an AWS Advanced Tier Consulting Partner and also collaborates with Microsoft, Oracle, and MySQL technologies. With over 17 years of experience, the company has built a strong reputation for delivering reliable and scalable solutions. Working at Datavail offers exposure to modern technologies, global clients, and a collaborative learning environment.
Job Role Overview
The Trainee Database Administrator role involves providing 24×7 technical support for database systems and assisting customers with their queries and issues. As a part of the Global Technical Support team, you will act as the first point of contact for customers and ensure that all database-related issues are addressed efficiently.
This role focuses on monitoring systems, managing support tickets, coordinating with senior DBAs, and ensuring smooth operations of customer environments. It is a great opportunity to learn database administration, cloud platforms, and enterprise-level support processes.
Job Details
| Field | Details |
|---|---|
| Company Name | Datavail |
| Job Role | Trainee Database Administrator |
| Qualification | Bachelor’s Degree |
| Batch | Recent Batches Eligible |
| Experience | Freshers / Entry Level |
| Salary | Best in Industry |
| Job Location | Hyderabad, Telangana, India |
| Application Deadline | Apply As Soon As Possible |
Additional Information:
- Employment Type: Full-Time
- Work Mode: On-site
- Department: Technical / Database Support
- Job Category: Technical
Eligibility Criteria
Candidates applying for this Latest Jobs 2026 opportunity should meet the following requirements:
- Must have a Bachelor’s Degree in a relevant field
- Suitable for freshers or entry-level candidates
- Strong interest in database administration and IT support
- Willingness to work in a 24×7 support environment (shift-based work)
- Ability to understand and follow technical processes
Key Responsibilities
As a Trainee Database Administrator at Datavail, you will:
- Provide 24×7 database administration (DBA) support to customers
- Act as the first point of contact for customer queries via email, phone, or ticketing system
- Ensure all support activities are properly tracked in ServiceNow (SN)
- Assist customers in logging support tickets and resolving issues
- Review tickets for completeness, including category, priority, and description
- Work towards improving First Call Resolution (FCR) rates
- Communicate effectively with customers and internal teams as per escalation protocols
- Ensure timely acknowledgment of tickets based on SLA priorities
- Monitor ticket queues and ensure no ticket remains unassigned
- Coordinate with Tier 2 and Tier 3 DBAs for issue resolution and scheduled tasks
- Manage communication for planned downtimes and maintenance activities
- Escalate critical issues (P1 incidents) to senior teams immediately
- Monitor production and development environments using monitoring tools
- Perform assigned tasks under the guidance of shift leads and managers
- Ensure every issue is supported by a valid ticket in the system
Skills Required
To succeed in this role, candidates should have the following skills:
Technical Skills
- Basic understanding of database concepts and administration
- Familiarity with ticketing systems (preferred: ServiceNow)
- Understanding of monitoring tools and IT support processes
- Interest in cloud technologies and database platforms
Soft Skills
- Strong interpersonal and teamwork skills
- Excellent communication skills (verbal and written)
- Customer-focused mindset and service orientation
- Ability to follow processes and guidelines
- Strong problem-solving and analytical thinking
- Professional attitude with high integrity
Selection Process
The exact selection process is not explicitly mentioned, but it may include:
- Application screening
- Technical or support-related interview
- HR discussion
Salary and Benefits
- Salary: Best in Industry
- Opportunity to work with global clients and technologies
- Hands-on experience in database administration and cloud platforms
- Exposure to enterprise-level support systems and processes
- Learning and growth opportunities within the organization
Why You Should Apply
Here are some key reasons to apply for the Datavail Off Campus Drive 2026:
- Start your career in database administration and IT support
- Gain real-time experience in handling global customer environments
- Learn industry-standard tools like ServiceNow and monitoring systems
- Work with experienced professionals and grow your technical knowledge
- Build a strong foundation for future roles in cloud and database engineering
This role is especially valuable for candidates who want to build a long-term career in database technologies and cloud services.
Job Preparation Tip
Focus on learning basic database concepts (SQL, DBMS fundamentals) and understanding how ticketing systems and support processes work. Practicing real-world scenarios will help you perform better in interviews.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Trainee Database Administrator | Apply for this Job |
Important Notes for Candidates
- This role requires working in shift-based schedules (24×7 support environment)
- Ensure you understand basic database and IT support concepts before applying
- Keep your resume updated with relevant technical skills
- Be prepared to handle customer-facing responsibilities
- Apply early to improve your chances of selection
Frequently Asked Questions (FAQ)
Who can apply for the Datavail Trainee Database Administrator role?
Candidates with a Bachelor’s Degree and interest in database administration and IT support can apply.
Is this job suitable for freshers?
Yes, this is an entry-level role suitable for freshers.
What is the job location?
The job location is Hyderabad, Telangana, India.
What is the salary offered?
The salary is Best in Industry based on company standards.
Does the job require shift work?
Yes, candidates must be willing to work in a 24×7 support environment with shifts.
The Datavail Off Campus Drive 2026 offers a great opportunity for fresh graduates to begin their careers in database administration and IT support. With hands-on experience, global exposure, and strong learning opportunities, this role can be a stepping stone to a successful tech career. Apply now and stay updated with the latest job openings to secure your future.
