CSG has announced a new Off Campus Drive 2026 for the role of Billing Systems Analyst I. This opportunity is ideal for candidates who want to build their careers in telecom billing systems, application support, and IT operations. The role is offered as a remote position in India, allowing professionals to work from home while supporting enterprise-level telecom and billing platforms.
Candidates with a technical background in IT, Computer Science, Engineering, or related fields and 1–3 years of experience in the software industry or application support are encouraged to apply. This role offers a great opportunity to gain experience in telecom billing systems, monitoring tools, troubleshooting, and operational support.
If you are searching for Latest Jobs 2026, Off Campus Drive opportunities, Graduate Jobs, or Entry Level Jobs in IT support, this role with CSG can help you gain valuable industry exposure.
About the Company
CSG is a global technology company that helps businesses create seamless digital experiences for their customers. For more than 40 years, CSG has been delivering innovative software solutions that help organizations connect, use, and manage services more effectively.
The company works with some of the world’s most recognized brands across industries such as telecommunications, media, and digital services. CSG provides solutions related to billing systems, revenue management, customer engagement, and digital transformation.
With a strong focus on innovation and collaboration, CSG promotes a work culture built on integrity, inspiration, and impact. The organization encourages employees to experiment with new ideas, solve complex business problems, and create meaningful digital experiences for customers worldwide.
Job Role Overview
The Billing Systems Analyst I role focuses on supporting telecom billing systems and monitoring application performance in a production environment. The selected candidate will be responsible for monitoring systems, troubleshooting issues, performing initial analysis of incidents, and coordinating with higher-level technical teams when necessary.
This role involves supporting telecom billing platforms, analysing system alerts, and ensuring operational stability of production systems. Candidates will also work with ITSM tools and system monitoring tools to detect issues early and ensure smooth operations.
The role also requires participation in 24×7 operational support, including on-call rotation schedules. Professionals in this position will gain hands-on experience in telecom OSS/BSS systems, billing platforms, and application monitoring processes.
Job Details
| Field | Details |
|---|---|
| Company Name | CSG |
| Job Role | Billing Systems Analyst I |
| Qualification | Bachelor’s Degree in Information Technology, Computer Science, Engineering or related field |
| Batch | Recent Batches Eligible |
| Experience | 1 – 3 Years |
| Salary | Best in Industry |
| Job Location | Remote (India) |
| Application Deadline | Apply As Soon As Possible |
This is a full-time remote position, allowing employees to work from home while supporting telecom systems and application infrastructure.
Eligibility Criteria
Candidates interested in applying for the CSG Off Campus Drive 2026 should meet the following requirements:
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Telecommunications, or related technical field
- 1–3 years of experience in the software industry or application support roles
- Knowledge of telecom billing solutions and rating/charging systems
- Experience with system monitoring and ITSM processes
- Familiarity with Unix/Linux environments and database technologies
- Ability to work independently and collaborate effectively in teams
- Good communication skills and ability to interact with customers and stakeholders
Candidates with experience in telecom OSS/BSS domain will have an added advantage.
Key Responsibilities
Candidates selected for the Billing Systems Analyst I role will perform the following responsibilities:
- Monitor telecom billing systems and ensure smooth system performance
- Perform first-level analysis of system alerts and production issues using predefined procedures
- Troubleshoot technical issues using Unix, SQL, and monitoring tools
- Identify patterns in monitoring data to prevent recurring production issues
- Prioritize tasks based on customer SLA requirements and operational priorities
- Coordinate with Level 2 and Level 3 support teams to resolve technical problems
- Communicate system issues effectively to technical teams and non-technical stakeholders
- Monitor system performance and implement solutions to improve operational efficiency
- Document operational processes, system architecture, and configuration details
- Identify opportunities for automation in system monitoring and operational workflows
- Participate in 24×7 on-call rotation schedules to support production environments
- Maintain clear shift handover documentation and escalation processes
- Record detailed chronology of events for critical system alerts and incidents
Skills Required
Candidates applying for this role should possess both technical expertise and professional communication skills.
Technical Skills:
- Knowledge of telecom billing systems and telecom OSS/BSS domain
- Experience with ITSM tools such as Jira, ServiceNow, or Remedy
- Basic troubleshooting skills in Unix/Linux and SQL
- Experience with system monitoring tools and scripts
- Knowledge of shell scripting or scripting languages such as Perl, Python, Ruby, or Bash
- Database knowledge including Oracle or MySQL
Soft Skills:
- Strong communication and collaboration skills
- Analytical thinking and troubleshooting abilities
- Ability to work independently and within teams
- Problem-solving mindset and attention to detail
- Customer-focused approach to resolving technical issues
Selection Process
The exact recruitment process is not explicitly mentioned in the job posting. However, candidates applying for the CSG Off Campus Drive 2026 may go through the following stages:
- Application screening
- Technical interview
- HR interview
These stages help evaluate the candidate’s technical knowledge, troubleshooting abilities, and communication skills.
Salary and Benefits
The salary for the Billing Systems Analyst I role is described as Best in Industry and may vary depending on the candidate’s experience and qualifications.
CSG provides a wide range of employee benefits including:
- Work from home or hybrid working options
- Healthcare coverage including medical, dental, and vision benefits
- Paid vacation and holiday leave
- Volunteer leave opportunities
- Inclusive employee networks and community groups
These benefits help employees maintain a healthy work-life balance while building strong technical careers.
Why You Should Apply
The CSG Off Campus Drive 2026 provides a great opportunity to build expertise in telecom billing systems, application support, and IT operations. Working at CSG allows professionals to gain hands-on experience with enterprise telecom systems and global clients.
The role also offers the flexibility of remote work, exposure to modern telecom technologies, and opportunities to develop automation and troubleshooting skills. These experiences can help candidates grow into advanced roles such as Systems Analyst, Application Support Engineer, or Telecom Operations Specialist.
Job Preparation Tip
Candidates preparing for this role should strengthen their knowledge of Linux/Unix commands, SQL queries, telecom billing systems, and system monitoring concepts. Learning scripting basics in Python or Shell scripting can also improve technical performance during interviews.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Billing Systems Analyst I | Apply for this Job |
Important Notes for Candidates
- Ensure your resume highlights Linux, SQL, telecom systems, and monitoring tools.
- Prepare to discuss troubleshooting scenarios during interviews.
- Demonstrate knowledge of ITSM processes and incident management.
- Practice explaining technical issues clearly to non-technical audiences.
- Apply early to increase your chances of being shortlisted.
Frequently Asked Questions (FAQ)
Who can apply for the CSG Off Campus Drive 2026?
Candidates with a Bachelor’s degree in IT, Computer Science, Engineering, or Telecommunications and 1–3 years of experience can apply.
What is the job role offered by CSG?
CSG is hiring for the role of Billing Systems Analyst I.
Is this job remote?
Yes, the job is offered as a remote position in India.
What technical skills are required for this role?
Candidates should have knowledge of Unix/Linux, SQL, telecom billing systems, ITSM tools, and monitoring tools.
Does this role involve on-call support?
Yes, the role includes participation in 24×7 on-call rotation schedules to support production systems.
Candidates interested in Latest Jobs 2026, Off Campus Drive opportunities, and Entry Level IT Jobs are encouraged to apply early and continue exploring new career opportunities in telecom and technology industries.
